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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Autor Daniel T. Jones, James P. Womack
en Limba Engleză Paperback – 4 iun 2007
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
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Specificații

ISBN-13: 9780743276030
ISBN-10: 0743276035
Pagini: 368
Dimensiuni: 153 x 234 x 24 mm
Greutate: 0.43 kg
Ediția:New ed.
Editura: Simon&Schuster
Colecția Simon & Schuster UK
Locul publicării:United Kingdom

Notă biografică

James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA. Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. He lives in Hereford.

Descriere

From the authors of LEAN THINKING and THE MACHINE THAT CHANGED THE WORLD comes a new book that demonstrates the benefits of 'lean' companies for the consumer market.